Azerbaijan’s Ministry of Internal Affairs (MIA) has prepared proposals to improve a number of public services, aiming to simplify daily procedures for citizens, enhance the quality and accessibility of government services, and accelerate the country’s digital transformation.
According to the MIA, the proposals предусматривают the digitalization of the initial document submission process for obtaining and renewing national ID cards, general passports, and driver’s licenses, as well as for vehicle registration.
Under the proposed changes, citizens will be able to submit initial applications for these services online, without the need to visit government offices in person.
The initiative is expected to further strengthen Azerbaijan’s “digital government” model, improve the overall quality of public services, increase citizen satisfaction, and contribute to the achievement of the United Nations Sustainable Development Goals.
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